Privacy Policy for HugShade
1. Introduction
At HugShade, we are committed to protecting your privacy and ensuring the security and transparency of your personal data. We take your data protection rights seriously and are dedicated to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website (hugshade.com), products, or services.
2. Scope of This Policy & Data Controller Responsibility
This Privacy Policy applies to all users of the hugshade.com website and related services. HugShade is the data controller accountable for determining the purposes and means of processing your personal data. By using our services, you acknowledge the terms of this policy. If you have any questions or requests, you can contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
Includes information about how you use our website and services, such as IP address, browser type, referral URLs, session duration, and page interactions.
b) Account Data
Includes your full name, address, email address, phone number, and other information submitted when registering for an account or placing an order.
c) Profile Data
Includes your preferences, purchase history, behavioral data, saved items, and settings configured in your account.
d) Communication Data
Includes communications you send to us (via email, forms, or customer support channels), as well as records of your interactions with our support team.
e) Technical Data
Includes your device model, operating system, browser version, screen resolution, and configuration details necessary to operate our platform effectively.
f) Transaction Data
Includes information necessary to process and fulfill transactions, such as payment method data (processed through secure third-party providers), billing/shipping addresses, and order details.
g) Preference Data
Includes marketing preferences, communication consents, and details about interests you voluntarily provide to personalize your experience.
4. Legal Bases for Processing
We process your personal data based on lawful grounds including:
– Consent: For direct marketing and certain cookies where explicit permission is obtained.
– Contract: To provide products and services you request through hugshade.com.
– Legitimate Interests: To improve our services, prevent fraud, and maintain platform security.
– Legal Obligations: Where required by law for tax, compliance, or legal process purposes.
5. Your Data Protection Rights
Under GDPR and the CCPA, you are entitled to exercise the following rights:
– Right of Access: Request a copy of your personal data.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data under specific circumstances.
– Right to Restriction: Request limited processing of your data.
– Right to Data Portability: Receive your data in a structured, commonly used format.
– Right to Object: Object to processing on grounds relating to your situation or marketing activities.
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling requests.
6. Data Security Measures
HugShade implements industry-standard technical and organizational measures to protect your personal information:
– Encryption of data in transit and at rest
– Access control policies and secure login systems
– Regular data backups and disaster recovery protocols
– Internal training on security awareness and data handling practices
7. International Data Transfers
Data collected on hugshade.com may be transferred to and processed in countries outside your jurisdiction. We rely on standard contractual clauses and ensure appropriate safeguards to protect your data in accordance with GDPR and regional privacy laws.
8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, subject to applicable laws:
– Usage, Technical, and Communication Data: Up to 24 months
– Account and Profile Data: For the lifetime of your account and up to 6 months thereafter
– Transaction Data: Retained for 7 years for tax and legal compliance
– Preference Data: Retained as long as consent is active or until revoked
We conduct periodic reviews to ensure data is deleted or anonymized when no longer needed.
9. Cookie Policy
HugShade uses cookies and similar technologies to ensure the proper functioning of our website and to enhance your browsing experience. These include:
– Essential Cookies: Necessary for website operation and security.
– Functional Cookies: Remember preferences and account settings.
– Analytics Cookies: Collect statistics to help us improve performance and usability.
– Performance Cookies: Monitor responsiveness and feature usage.
10. Cookie Management & Compliance
We respect your privacy and support cookie controls in compliance with GDPR and CCPA. Upon your first visit to hugshade.com, you will be presented with a cookie consent banner enabling you to manage preferences. You may adjust cookie settings at any time using your browser controls or by revisiting our privacy settings interface.
11. Children’s Privacy
HugShade does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have unintentionally collected such data, we will promptly delete it. Parents or legal guardians who believe their child has submitted information may contact us immediately at [email protected].
12. Policy Updates
We may update this Privacy Policy when necessary to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We encourage you to review this page periodically for the latest information. Substantive changes will be communicated through our website or directly when appropriate.
13. Contact Information
For questions, concerns, or to exercise any of your data rights, please contact us:
Email: [email protected]
Website: https://hugshade.com
We at HugShade are committed to operating in full compliance with GDPR, CCPA, and all applicable data protection laws. If you have any concerns about your personal data or how it is processed, we encourage you to reach out to us for clarification or resolution.